Jesse Fowler: work record

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Building it ourselves so we could try to break it

My infrastructure partner handed me a blueprint, and I built it in house first so he could attack it.

My infrastructure partner showed up with a blueprint of the systems we would need next. Hiring it out or sitting through a proposal cycle was the obvious path. I told him instead that we would build the thing ourselves first, then give it back so he could try to break it.

In a matter of days a secrets manager was deployed, our project and CRM tools were up, and the full agent roster was under review. I called it, at the time, the biggest reboot we had attempted.

Here is my rule for any consultant's design, technical or not: build it yourself before the expert gets it. Waiting for a proposal, then waiting again for the build, buys weeks of learning nothing. Building first means you hold the knowledge no matter what the expert later criticizes, and the handoff turns into a true adversarial review instead of a formality. Moving fast shows you understood the design.

Story details

ProjectCRM Migration
TypeStrong opinion
Firm tellingon the Common Ground wiki

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